Hotel Haven offers 137 rooms, including the Helsinki Suite with a king-size bed, 50 square meters of space, and a dining table. Rooms feature Nespresso machines, smart TVs, and keyless entry. The Balmuir Suites include rainfall showers, heated floors, and Diptyque toiletries. Some rooms overlook the Market Square and Helsinki Harbor.
Dining & Drinks
Restaurant Haven, set in Helsinki's second oldest stone building, serves a three-course lunch with seasonal ingredients. Breakfast includes fresh Baltic fish and local honey. Bar Haven offers cocktails, whisky, and small bites, with a summer terrace. Nearby, Havis specializes in Arctic char and perch.
Leisure & Wellness
The hotel's pool area has three saunas, two heated freshwater pools, and a saltwater pool matching Baltic Sea temperatures. Sleep monitoring services track rest quality. The Fall in Love Experience includes champagne, handmade chocolates, and breakfast in bed.
Location & Access
Hotel Haven is in Kaartinkaupunki, steps from Kauppatori Market Square and the Old Market Hall. The Metro Station (Line 5) and Bus Stop #42 are nearby. Key landmarks include Ateneum (1 km), Temppeliaukio Church (2 km), and Suomenlinna ferry access.
Services & Events
Four meeting rooms accommodate up to 62 guests, with a personal conference host. Wedding packages include harbor-view receptions. Pet-friendly rooms cost €15 per night. Sustainability initiatives include Swan-labeled cleaning products and local food sourcing. Free Wi-Fi is available throughout the hotel.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Parking
EUR 39 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
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Location
Unioninkatu 17,
Helsinki,
Finland,
00130,
Uusimaa
Map view
Unioninkatu 17,
Helsinki,
Finland,
00130,
Uusimaa
City landmarks
Museum
Ateneum
2700 ft
Museum
Museum of Contemporary Art Kiasma
4300 ft
Square
Senate Square
3900 ft
Church
Uspenski Cathedral
2400 ft
Theme Park
Linnanmaki
1.5
mi
Museum
The National Museum of Finland
5300 ft
Church
Temppeliaukio Church
1.3
mi
Market
Hakaniemi Market Hall
5000 ft
Park
Kaivopuisto
4100 ft
Art object
Equestrian statue of Marshal Mannerheim
4400 ft
Church
Old Church Park
2800 ft
Landmark
Parliament of Finland
4800 ft
Museum
Sinebrychoff Art Museum
4300 ft
Landmark
Stockmann Department Store
2500 ft
Event hall
Finlandia Hall
1.1
mi
Landmark
Kajsaniemi
4500 ft
Park
Kaisaniemi botanic garden
4500 ft
Art object
The Three Smiths Statue
1.1
mi
Nearby
Square
Market Square
900 ft
Church
Helsinki Cathedral
1900 ft
Park
The Esplanadi Park
1000 ft
Market
Old Market Hall
600 ft
Museum
Design Museum
2000 ft
Museum
Helsinki City Museum
1500 ft
Fountain
Havis Amanda
400 ft
University
University of Helsinki
1500 ft
Pohjoisesplanadi 1 North Esplanade
Helsinki City Hall
900 ft
uphill from Market Square Kopernikuksentie 1
Helsinki Observatory
1700 ft
Museum
Museum of Finnish Architecture
1900 ft
Public Building
Presidential Palace
1700 ft
Restaurants
Ravintola Aino
700 ft
Mannerheimintie 56
Ultima
700 ft
Etelaranta 16
Ravintola Sue Ellen
700 ft
Etelaranta 16
Goodwin The Steak House
800 ft
Etelaeranta 14
Finlandia Caviar
500 ft
Etelaranta 20
Hanko Sushi
400 ft
Kauppakeskus Kluuvi Aleksanterinkatu 9 2. Floor
Dragon Phoenix
400 ft
Pohjoinen Makasiinikatu 1
Story
900 ft
Etelaranta Vanha Kauppahalli
Toca
400 ft
18 Unionsgatan
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
Great location
Friendly staff
Lack of panoramic windows
No chandeliers
8.4/10
Great
Rooms
8.3
Location
9.1
Service
8.7
Dining
8.3
Guest reviews
8.4/10
based on 7 reviews
4.5/5
based on 1540 reviews
8.8
8.8/10 based on 535 reviews
#10 of 72 hotels in Helsinki based on Tripadvisor
Mark
United Kingdom,
February
2024
9.4/10
My stay at the hotel was wonderful! The rooms were spacious with beautiful views over the market square, and the luxurious feel exceeded my expectations. Everything was fashionable, clean, and the bed was so comfortable. The only drawback was the lack of chandeliers and panoramic windows in the room, but it was still lovely overall.
Rooms
9.0
The rooms were fantastic with great views and luxurious comfort.
Service
9.0
The service was top-notch! The staff was always attentive and went above and beyond to ensure a comfortable and safe stay. I appreciated their efforts in maintaining a clean and secure environment.
Location
10.0
The hotel's location was superb, right near the market, trams, and local attractions. It was convenient for exploring the city with professional and welcoming staff around.
Dining
10.0
The dining experience was outstanding! The variety and quality of the food were exceptional, and I even enjoyed a takeaway option arranged by the hotel. It truly exceeded my expectations.
Facilities
9.0
The hotel offered great facilities to enhance my stay, from dining options to tour assistance, everything was well taken care of.
Great location
Lack of panoramic windows
Nelson
United States,
January
2024
8.8/10
The hotel is ideally situated just a block from the Esplanade and City Center of Helsinki, offering easy access to good restaurants, shopping, and sightseeing. The rooms are spacious, clean, and boast high ceilings and great design, although facing an office building across the street. The service embodies Finnish hospitality with calm, polite, and charming staff. The dining experience, served in a separate part of the hotel overlooking the sea, was very good, but it could be elevated further. Overall, a convenient central location with comfortable rooms and excellent service.
Rooms
9.0
The rooms are big, clean, and very comfy with high ceilings and great design. They face the office building across the street.
Service
9.0
The service is resonant of the Finnish people, calm, very polite, helpful, and charming.
Location
9.0
The hotel is just a block from the Esplanade and City Center of Helsinki, making it a great choice for exploring the city on foot.
Dining
8.0
The dining experience, in a beautiful period building overlooking the sea, was very good but could be improved further.
Facilities
The hotel is set in a beautiful period building overlooking the sea and features modern Scandinavian high-quality design.
John
United States,
January
2024
8.2/10
The hotel offers spacious and beautiful rooms with everything one could wish for, but at a breakfast cost of 30 euros per person. Despite lacking chandeliers or panorama windows, the rooms are comfortable and well-equipped. The service is top-notch, particularly notable for the accommodating and pleasant breakfast room servers. The location is perfect for exploring the main city sites on foot and conveniently close to the market square, restaurants, and ferries. The dining options are varied, with a mix of opulent and disappointing experiences. Overall, a solid choice for a stay in Helsinki.
Rooms
8.0
The rooms are spacious and beautiful, offering everything we could wish for. Note that breakfast comes at an additional cost of 30 euros per person and lacks some luxurious touches like chandeliers or panorama windows.
Service
9.0
The service was excellent, with all staff being very accommodating and pleasant.
Location
9.0
The hotel's location is excellent, perfect for exploring the main sites of the city by foot. It is conveniently situated near the market square, restaurants, and tourist ferries, offering a peaceful stay in the bustling city center.
Dining
7.0
The dining experience was a mix of opulent offerings and some disappointing aspects. While the room was gorgeous and there was plenty of choice, some dishes fell short of expectations.
Facilities
8.0
The hotel offers various facilities, including room service, car hire, dry cleaning, laundry, airport shuttle, and tours/ticket assistance. These amenities enhance the overall stay experience.
Katherine
United States,
November
2023
7.8/10
My stay at the hotel was quite pleasant overall. The location was convenient for exploring the city, and the room, although a bit noisy in the morning, provided a comfortable experience. However, booking via a third-party site seemed to affect the room quality slightly.
Rooms
7.0
Despite some maintenance issues and noise from the street, the room, like a suite, had a comfortable queen bed and a pull-out option.
Service
9.0
The service at the hotel was exceptional. The staff, especially the receptionist, was incredibly friendly, professional, and accommodating.
Location
8.0
The hotel's central location made it easy to reach key attractions, shops, and restaurants on foot, enhancing the overall visit experience.
Dining
7.0
The dining experience offered a good variety of Finnish cuisine, although not as extensive as some 5-star hotels.
Facilities
The facilities, such as room service, car hire, and tours assistance, added convenience to the stay.
Friendly Staff
Noisy Room
George
United Kingdom,
November
2023
8.2/10
I had a bit of a hard time finding the rooms since there were no clear directions from the front desk staff, but once I got there, the 90-degree view of the harbor was superb. The rooms were spacious, clean, and very well organized, which I loved.
Rooms
8.0
The rooms were spacious, clean, and very well organized.
Service
7.0
The staff could have been more proactive, but they were exceptional in finding alternative solutions quickly. They offered a range of services from room service to car hire and more, which was very convenient.
Location
9.0
The location was perfect, right on the water and close to a lot of interesting street life and restaurants.
Dining
8.0
The dining experience was exceptional with a wide variety of delicious choices, including Finnish specialties. However, they seemed to struggle during peak times, like Saturday mornings, when the restaurant was full.
Facilities
9.0
The facilities offered were top-notch, from pet amenities to tours/ticket assistance.
Jessica
United Kingdom,
August
2023
9.0/10
My stay at the hotel was truly wonderful. The full harbor view from the rooms was impressive and definitely worth it. The room size was just perfect for a couple like us. It was comfortable, and we enjoyed a lovely view of the harbor. However, having a pillar in the middle of the room was a bit unusual.
Rooms
8.0
The rooms with full harbor view were impressive and comfortable.
Service
9.0
The service was great as they promptly provided an adapter and met our expectations of a 5-star hotel.
Location
10.0
The location was superb, right across the old market hall, market square, and the ocean. It was truly next to everything interesting in town on a calm street.
Dining
9.0
The dining experience was like a magical mystery tour, with various menu items available. The setting across a courtyard with a lovely view was delightful.
Facilities
9.0
The facilities were top-notch, providing everything we needed during our stay.
convenient location
unusual room layout
John
United Kingdom,
May
2023
9.0/10
Staying at this hotel was a lovely experience. The rooms were really comfortable, spacious, and the sea view room provided a stunning panoramic harbor view. The service was top-notch with helpful staff ready to assist with any needs. The location was great, especially for exploring Market Square. The dining experience was exceptional in the charming 200-year-old building. Overall, a luxurious and pleasant stay.
Rooms
9.0
The rooms were luxurious, spacious, and spotlessly clean.
Service
9.0
The service was professional, friendly, and very helpful with all needs.
Location
9.0
The location was central and convenient with plenty of dining options around.
Dining
9.0
The dining experience was absolutely wonderful in the old-world-class building.
Facilities
9.0
The facilities were excellent with everything needed for a comfortable stay.
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